Free delivery offers cannot usually be used in conjunction with any other offer, promotion or discount code. 94 likes. As long as you comply with clauses 7(c) and (d) above, Adidas shall reimburse all payments received from you, including delivery charges (provided the returned product(s) represent(s) the complete order), within fourteen (14) days from the date of the Seller receiving the Withdrawal Notice. We will not refund any Next Day, Express, Saturday or other premium component of any delivery charge. to fulfil your order - we require your identification, contact and payment information to enable the relevant Group company to enter into a contract with you and are unable to do so without this information (please note that your details may need to be passed to another company within the Group and/or a third party, such as one of our couriers or one of their customs clearance agents, in order for them to supply or deliver the product that you ordered and certain products will be processed and delivered direct from some of our supplier partners either as part of our drop ship model or market place offering ("Direct Supply"). Select the items you wish to purchase and proceed to the checkout as normal. We may also share your personal data with carefully selected third parties who assist us in providing you with the Loyalty Programme. Following the cancellation, Adidas will provide you with a refund for the amount paid to Adidas under the cancelled (part of the) order. Are you bold and playful with colour, or do you prefer neutral tones? Please keep your orders separate, as returning more than 1 order in 1 parcel may delay your refund. Support : Flannels Ireland If the transaction value is greater than your Frasers Plus Rewards balance, you must pay the remaining amount of the transaction value by an alternative payment method. Please ensure you have your order number, unique delivery code (from your order collection email) and a form of ID, if you don't have all three, you will not be able to collect your order. On making a purchase through our Website or App, we will retain certain limited personal information such as your name, email address and postal address until you ask us to update or delete those details for the purpose of reporting new and existing users to our affiliate advertisers. 2. To redeem your Frasers Plus Rewards on a Participating Website, you will need to: select the "gift card" payment method at the checkout; and. We are committed to providing you with the best experience possible but appreciate that sometimes things can go wrong. If you access the Website, and/or place an order for goods, you agree to be bound by these terms and conditions. Faults are NOT of a serious or structural nature and are usually minor marks. You can also check the status of your order using your tracking number we sent you in the confirmation email. You will berefunded using the same payment method originally used to purchase the returned item(s) (unless you have expressly agreed otherwise). Customers will be notified via the product display page or during check out, which product(s) these terms apply to. Please see in-store for details. Tymit assists us in providing you with access to details about the Loyalty Programme, and in some cases collects your personal data on our behalf. You understand that if you do not keep your contact information up to date, in particular your email address, you may miss out on being informed about the Loyalty Scheme and not be able to access or receive the benefits of the Loyalty Scheme. Returns & Refunds Delivery & Collection Orders & Payments Completed Orders Placing Orders Product info My Account Site Policies Contact Us Completed Orders Wrong/Faulty item received We're sorry to hear there are issues with your order. Our international couriers deliver Monday to Friday. You have 28 days to return your order from the date it's delivered. We are operating our business as usual, with additional health and safety steps implemented, and following government guidelines. The email address has now been added to your contacts list. Please provide a valid proof of purchase. You have certain rights in relation to personal data we hold about you. GIULIO Now part of Flannels part of Fraser Group. If there are Frasers Plus Rewards remaining on your Loyalty Scheme account when your Frasers Plus Credit Account closes you will no longer have access to the Frasers Plus Rewards and all such benefits will cease and you shall not be entitled to any compensation. code. Please note the life expectancy of Marketplace Product(s) depends on the individual using it, the conditions of use, and the characteristic wear patterns of the user. Once your order has been delivered to your chosen store, you'll get an email confirming it's ready to be picked up, this email will also contain your unique delivery code which is required for collecting your parcel. If your i. Fri, 29 Oct, 2021 at 9:33 AM Where there is a conflict between these terms and the Sellers terms and conditions, these terms will apply. We send an email out to confirm the cancellation and you have not been charged. You also have the right, with some exceptions, to ask us to provide a copy of any personal data we hold about you. 969 likes. You will receive a 20 voucher to spend in-store if your order is above 400 (excluding the delivery charges) when you collect your order from your nominated store. If your purchase was partially paid for on Gift Card and a refund is payable to you, your Gift Card will be refunded up to the card's original value first, and any outstanding balance owed after this will be refunded via the other payment method originally used for your purchase. Can I use my credit note online and in store? Once you have reached the applicable minimum number of active points, you can choose to convert those points into Frasers Plus Rewards. Adidas shall bring any dispute which may arise under these terms and conditions to the competent court of the your country of habitual residence (EU Member States only) or otherwise the competent court of Amsterdam, the Netherlands. Customer Returns, Unit B, Brook Park East, Shirebrook, NG20 8RY, Returns Department - Game Retail Limited, Unity House, Telford Road, Basingstoke, Hampshire, RG21 6YJ, Gul Watersports Ltd., Stadium House, Aspen Way, Yalberton Industrial Estate, Paignton, Devon, TQ4 7QR, Sports Directory, Unit 5 Butterly Avenue, Questor, Dartford, Kent, DA1 1JG. We limit access to your personal data to those who have a genuine business need to access it. The Sellerreserves the right to revise and amend these terms and conditions from time to time. If we identify a transaction as being potentially fraudulent we may ask our courier to return the goods to our warehouse, we may cancel your order even though you will have received the Order Confirmation email. You will see the options available to you during the checkout process. Style and Collect is an exclusive FLANNELS service, combining the ease of Click and Collect with a luxurious in-store personal shopping experience. Please note that where we end the Loyalty Scheme this does not affect your Frasers Plus Credit Account. If fur is sourced from wild animals then the animals must only be sourced via regulated trappers. If the information we hold about you is inaccurate or incomplete, you can notify us and ask us to correct or supplement it. They may have been a display model in one of our stores and as such may show signs of discolouration, slight marks and evidence of prior fitting. In accordance with the Sellers Privacy Policy, we will share details of your order with the Brand to fulfil your order. No. Copy and paste our email address into the box provided and click "add to list", 5. If you're still having problems signing in to your account, please contact us and we'll be happy to help. They play an important role in helping us to enhance the usability and performance of our websites and your experience using them. If you fail to comply with this obligation, We may have a right of action against you for compensation. We cannot guarantee loss or damage to the item during return transit. One account is permitted on the Loyalty Scheme per person. European and International deliveries remain available. You should not permit anyone else to use your Loyalty Scheme account and you must contact us immediately if you suspect or become aware that anyone else knows your log-in details or has accessed or misused your Loyalty Scheme account.